Let's face it, the art of delivering things can be a hustle. Scheduling drivers, answering phone calls, organizing the warehouse, oh no- a call out, calling in payroll, invoicing, fielding another customer phone call... and that's BEFORE lunch. In this article, we're going to show you how to setup automated
What started as a simple idea to build the operating system for last mile delivery has evolved into a profitable business that powers millions of deliveries every month. Khaled Naim, CEO and Co-Founder at Onfleet, reflects on the journey with some key milestones and lessons learned along the way.
The new Onfleet dashboard map has a bunch of performance and usability improvements that greatly enhance the dispatching experience. We listened to our large customers, we listened to our small customers and we let our amazing engineering and design teams go wild! Take a look at some of the key
By default, Onfleet sends SMS based notifications to customers giving them real-time information about the status of their deliveries. This automated text based messaging is incredibly useful when a driver is delivering directly to a consumer. That customer can access a live tracking page and know exactly when their precious
While Onfleet doesn’t currently support tipping through our platform natively, we recently saw a very innovative approach by one of our clients that gives their customers a way to tip their delivery drivers through Venmo. The logistics manager of this company reported a significant increase in tips to their
As 2018 comes to a close, we wanted to take a step back to say… pheew! This has been a whirlwind year for Onfleet. Our platform powered well over 15 million deliveries in 70 countries around the world.
All day we hear integrate this with your CRM, integrate that with your point-of-sale system, integrate us with your life. For non-technical folks (raises hand), sometimes it can be difficult to conceptualize what a software integration actually is and how integrations can make your life easier.This is a basket.
The Onfleet import tool is a powerful way to get a large amount of delivery information into your dashboard with a single, batched (and in our opinion, magical) action. With an organized spreadsheet and a few clicks, dispatchers can import up to 5000 deliveries all at once.Let’s take
Dispatchers of delivery operations of any size can use Onfleet’s powerful web-based dashboard to receive real-time updates as deliveries are occurring throughout the day. Some of the most useful information available within the dashboard include up to the second driver location, delivery status, proof of delivery assets, as well
While a direct API integration is recommended for any large delivery operation, Onfleet’s import feature is one of the most powerful ways to get a large volume of tasks into your dashboard prior to making that investment. With a simple .csv file and a few clicks, dispatchers can import
One of the most difficult aspects of any delivery operation is keeping track of the sheer volume of activity. Who, what, where, when, how and WHY THE HECK does that delivery always seem to give us issues?With the Onfleet Export Feature, admins and dispatchers can access 40+ individual data
When word started to spread about Amazon’s new initiative to capture photos upon delivery, the Onfleet team smiled.Having introduced some form of photo capture to the Onfleet driver app back in mid-2014, it seemed like Amazon was a little late to the scene (like four years late). Not
There are a lot of delivery management tools out there and let’s face it, finding the software that fits the needs of YOUR business can be downright difficult. Let’s take a quick look at three elements that we hear time and time again are the reasons why our
Uggh... Your beautiful product is ready on time, your driver picks up on time, he arrives at the customer’s location on time and… the customer is unavailable. And so begins one of the hardest aspects of managing a delivery fleet: failure protocol.Does your driver return this package to
OverviewCombining Zapier with Onfleet webhooks can be a powerful way to optimize your delivery operations. In this post we’ll give you a basic overview on how to integrate Onfleet with many of your favorite applications through the use of Zapier.The two parts of a ZapA basic integration created
Onfleet leverages machine learning to produce best-in-class real-time predictions for driver arrival and delivery completion time. At peak, we maintain estimates for tens of thousands of deliveries in real-time.OverviewOnfleet is a platform for efficient management of local delivery. We manage deliveries for hundreds of businesses in over sixty countries
As 2017 comes to a close, we wanted to take a moment to highlight a selection of powerful features and platform enhancements we have rolled out to our customers this year. We hope you’ve enjoyed using these features as much as we’ve enjoyed building them, and we look
Here at Onfleet, we eat, sleep, and breathe local delivery logistics. Every day, we think about ways (and write code) to improve our dashboard user experience, APIs, dispatching and optimization algorithms, end customer experience, and of course our driver apps.Logistics is complicated, and there are many parties involved in
Onfleet integrations with ZapierWe are pleased to announce Onfleet’s Zapier integration is officially out of Beta! Zapier is the fastest and easiest way to integrate directly with Onfleet and hundreds of other popular web applications, all without writing a single line of code.Dozens of Onfleet organizations have
Show your love this Valentine’s Day with delightful gifts delivered right to your loved one’s door. Featuring Doughbies, Drizly, Flowers For Dreams, Lady M Confections, Foxtrot, The Sill, Saucey, UrbanStems, and Meadow to help you take Valentine’s Day to the next level. 💝DoughbiesOn-demand cookie delivery in San
After months of hard work and close cooperation with many of our customers and partners, we’re very excited to announce the release of Onfleet’s advanced Route Optimization engine.Route optimization allows you to quickly create timely, intelligent, and efficient delivery routes. Our algorithm considers your delivery locations, time
User experience is the most valuable piece of product design here at Onfleet. But working in an agile mode, releasing weekly features and improvements while keeping things under control becomes tough. That’s why we needed to establish a set of rules that everyone on the team can understand and
Every startup, including our own, experiences growing pains with communication. While part of your job as a designer is to keep Product, Success and Sales teams on the same page, chances are your Slack #design channel is just you posting screenshots of things already in development.But how do things
A SaaS pricing revolution is on the horizon — one driven by a growing number of enterprise customers demanding the right to pay for exactly what they use.Seems fair, right?Pitfalls of Subscription PricingIn the SaaS space, with the average implementation spanning several months and costing the equivalent of 0.
What is Onfleet?Onfleet is a leading delivery management solution that helps businesses around the world assign and track their local deliveries, communicate with their drivers and customers, and rapidly scale their delivery operations. Onfleet’s modern suite of offerings includes a powerful web-based dispatcher and reporting dashboard, intuitive iOS/
After powering hundreds of thousands of deliveries in 26 countries around the world over the past 12 months, we’re thrilled to officially announce the launch of Onfleet!Since starting our beta testing in February 2014, we’ve worked with hundreds of companies delivering everything from groceries and prepared meals