LAST MODIFIED: AUGUST 22, 2017
At Onfleet, Inc., we are committed to maintaining the confidentiality and security of any personal information about our users. Your privacy is always at the top of our priorities, and we are focused on protecting it from unauthorized access. This Privacy & Security Policy supplements our Terms of Service and spells out how we collect, use, and disclose of information from or about you through our website onfleet.com and the Onfleet service.
Users can access the Onfleet service (the “Service”) via our website onfleet.com, applications on Devices, APIs, and third-parties. A “Device” is any device used to access the Onfleet Service, including without limitation a computer, mobile phone, tablet, or other electronic device. By using our Service you are consenting to the collection, transfer, processing, storage, disclosure and other uses described in this Privacy & Security Policy. The use of information collected through our service shall be limited to the purpose of providing the service for which the Onfleet client (“Client”) has engaged Onfleet.
In compliance with the Privacy Shield Principles, Onfleet commits to resolve complaints about our collection or use of your personal information. EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Onfleet at firstname.lastname@example.org
Onfleet has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact Kathleen Pierz, Practice Development Manager, Global Privacy Shield and Safe Harbor Coordinator at email@example.com or visit https://www.jamsadr.com/file-an-eu-us-privacy-shield-or-safe-harbor-claim for more information or to file a complaint. The binding arbitration services of JAMS are provided at no cost to you.
Finally, as a last resort and in limited situations, EU individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.
Onfleet employees are prohibited from viewing the content of the data you import into your Onfleet account, except as provided in this Privacy & Security Policy. Of course, in the case that you request our help to resolve your support issues relating to that data, and only after receiving your permission, Onfleet employees may access the relevant data.
We collect information primarily to provide better services to all of our customers. We collect information you provide us on our Sites such as your name, email address, postal address, phone number, company name, credit card payment information and your customer and delivery information. We may also obtain information from other sources and combine that with information we collect on our Sites.
When you visit our Sites, some information is automatically collected. This may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, and language, and the website you visited before our Sites. We also collect information about how you use the Service.
Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Sites and could remove cookies used for opt-out of tracking.
Onfleet does not respond to "Do Not Track" browser signals or other mechanisms. Third parties may collect personal information about your online activities over time and across sites when you visit the Sites or use the Onfleet Service.
Onfleet retains your data while you are a customer and will provide access to or delete your information within 12 months of either party's termination of the Terms, upon written request.
We use the information we collect primarily to provide, maintain, protect and improve our current products and to develop new ones. We use personal information collected through our Sites as described in this Policy or on our Sites. For example, we may use your information to:
Onfleet may store and process personal information in the United States and other countries. By using our services you consent to this transfer of your personal information.
We collect information for our clients. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the client that you interact with directly. Access to Data Controlled by our Clients
Onfleet has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to the Onfleet’s Client (the data controller). If the Client requests Onfleet to remove the data, we will respond to the request within 30 business days.
Onfleet will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Onfleet will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement.
We do not share your personal information with third parties without your consent other than:
In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Onfleet is liable for appropriate onward transfers of personal data to third parties.
We may also share aggregate or deidentified information derived from your personal information.
Onfleet takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use the Onfleet website and Onfleet Services with the consent of your parent or legal guardian.
You may opt out of receiving promotional emails from Onfleet by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your Onfleet projects or our ongoing business relationship. You may also send requests about your contact preferences, changes and deletions to your information including requests to opt-out of sharing your personal information with third parties by emailing firstname.lastname@example.org. Onfleet will respond within ninety (90) days to any request to delete your information. Individuals who have provided information to Onfleet’s customers must send requests to change or delete such information to the particular Onfleet customer.
Onfleet may change this Policy from time to time. If we make any changes to this Policy, we will change the "Last Updated" date above. You agree that your continued use of our Services after such changes have been published to our Services will constitute your acceptance of such revised Policy.
If you have any questions or concerns about this Policy, you may contact us at:
929 Market St, Suite 500
San Francisco, CA 94103
or by email at email@example.com.