Onfleet helps LTC and hospice pharmacies run facility and home delivery operations — providing the visibility, compliant workflows, and operational efficiency needed to reduce delivery costs and support modern care delivery.
Dr. Anthony Do, Co-founder, RX Delivered Now
LTC pharmacies are being squeezed from both sides: Part D reimbursement cuts and DIR fee clawbacks are shrinking margins, while the shift toward home-based care is creating more complex delivery operations.
Onfleet helps pharmacies manage that pressure with delivery software built for hybrid LTC and hospice operations.
On-Time Delivery
Fuel Savings
Reduced Failed Deliveries
Reduction in Planning Time
Documentation and verification requirements can change from one stop to the next, whether that's a nurse at a facility or a patient receiving medications at home. Proof-of-delivery workflows adapt automatically, so drivers always know what's required without relying on memory or manual processes.
Medication accountability from dispatch through delivery. Barcode scanning for controlled substances, recipient verification, timestamps, and proof of delivery create a documented chain of custody, helping pharmacies quickly resolve discrepancies and delivery disputes.
When a facility disputes a delivery, a medication handoff needs to be verified, or documentation is requested during an audit, every signature, photo, barcode scan, GPS location, and delivery event is already stored in one place. No paper manifests, missing records, or manual reconciliation.
Facility routes, home deliveries, hospice requests, and active drivers are managed from a single dashboard. Dispatchers can see the entire operation in real time instead of juggling spreadsheets, phone calls, and multiple systems.
Whether a delivery is handled by your own fleet or a courier partner, patients and facilities receive the same delivery updates and delivery experience. Maintain consistency across every delivery without sacrificing visibility or accountability. Consistent Delivery Communications
Track on-time performance, delivery exceptions, and cost-per-stop across facilities, drivers, regions, and courier partners. Get the operational data needed to identify inefficiencies and make informed delivery decisions.
Optimize recurring multi-facility cycle-fill routes around drive time, service time, and delivery windows. As STAT orders, hospice admissions, and same-day requests come in, routes can be automatically re-sequenced without disrupting route efficiency or adding unnecessary delivery costs.
Send every delivery to the lowest-cost resource that can handle it, whether that's an in-house driver, a third-party courier, or a common carrier for outlying stops. Keep your own drivers on the dense, recurring routes where they are most efficient, and offload the long-tail deliveries that quietly inflate cost-per-stop.
Track mileage, on-time rate, exception rate, driver productivity, courier performance, and cost-per-stop across the operation. Identify which routes, drivers, and courier partners are driving costs and where delivery operations can be optimized.
Tap into Onfleet's pre-vetted medical courier network to expand your capacity, dispatching and tracking every third-party delivery from the same platform you use for your own fleet.
Onfleet meets the compliance posture your auditors, insurance carrier, and DEA registration require with HIPAA BAA, SOC 2 Type II, and patient data protections built in.
