Onfleet gives restaurant teams one platform to plan, dispatch, and track delivery across locations. Replace hours of manual routing, see what's happening after drivers leave, and keep customers informed when orders and routes change throughout the day.
Restaurant delivery software helps restaurant groups, ghost and commissary kitchens, and catering operations manage last-mile delivery from order assignment through drop-off. It connects routing, dispatch, driver visibility, and customer communication, so teams can keep tight delivery windows on track as orders change throughout the day.
Restaurant delivery rarely follows a route plan for long. Orders keep coming in, drivers fall behind, and one late stop can put the next several deliveries at risk. When dispatchers are still working from maps, spreadsheets, or POS screens, they spend the rush reacting to problems they often discover too late.
Onfleet replaces that manual work with routing, dispatch, and real-time visibility built for delivery that changes throughout the day. Your team can see the whole shift as it happens, respond when plans change, and keep tight delivery windows from becoming hours of dispatch work.
Fuel Cost Savings
Reduced Failed Delivery
On Time Delivery
More Delivery Capacity
Access pre-vetted local delivery partners when your internal fleet can't cover every order. Add capacity for higher-volume periods, out-of-zone deliveries, or new service areas without staffing your own fleet for peak demand.
Assign deliveries across your internal fleet and available delivery partners based on the needs of each order. Use outside capacity when it makes sense without requiring dispatchers to manually decide which provider should handle every delivery.
Manage deliveries handled by internal drivers and external delivery partners through the same platform. Keep dispatch and delivery operations connected instead of managing each fleet or provider through a separate workflow.
Build routes around restaurant-specific constraints such as tight delivery windows, driver capacity, and stop limits. Onfleet continuously accounts for the orders and constraints dispatchers would otherwise have to piece together manually in maps and spreadsheets.
Automatically assign incoming orders based on driver availability, active routes, and your operating rules. When orders keep coming in throughout the day, dispatchers don't have to manually work through each new delivery and decide where it fits.
Use one dispatch system whether you operate one location or 50, so delivery operations can scale with your footprint instead of your dispatch headcount. Manage driver teams and permissions by location, with organization-wide reporting across every team.
Give dispatch teams a live view of deliveries across locations, with driver positions, route progress, and exceptions in one place. See which orders are running behind and where intervention is needed without waiting for a restaurant, driver, or customer to flag the problem.
Track drivers once they leave the restaurant, including their current location and progress against the assigned route. Give central operations the same visibility across restaurant locations instead of relying on calls and messages for updates.
Continuously recalculate arrival times as routes progress. Identify deliveries at risk of missing tight delivery windows early enough to reassign work or communicate an accurate ETA to the customer.
Send status-triggered delivery updates and dynamic ETAs that carry your restaurant's name and branding. Keep the customer relationship with your restaurant throughout delivery, even when an order is handled by an external delivery partner.
Give customers a branded tracking page where they can see their driver's location and updated arrival time. Reduce "where is my order?" calls, regardless of whether it's handled by your internal fleet or a delivery partner.
Share proof of delivery with customers the moment their meal has arrived. A photo and timestamp confirm the delivery, so they can collect it while it's still hot, and reassure them it went to the right place.
Connect Onfleet with platforms like Square, Shopify, Menuu, Slerp, and Zuppler, or use Onfleet's API and webhooks to bring delivery into your existing systems and workflows.
Onfleet protects the delivery and customer data restaurant groups rely on with enterprise-grade security and access controls, giving teams a secure way to manage delivery across locations as the operation grows.
