Every week, we take a look at the best news stories related to all things last-mile delivery in our Last-Mile Industry Roundup.
In our latest white paper, we take an in-depth look at what grocers need to consider when launching a delivery service.
Since 2014, UrbanStems has been managing their same-day delivery of farm-fresh flowers in NYC and Washington, DC with Onfleet.
About United SupermarketsIn its 103rd year of operation, United Supermarkets, LLC – d.b.a. The United Family® – is a Texas-based grocery chain with stores in 53 communities in Texas and New Mexico. A self-distributing company with headquarters and their distribution center in Lubbock, The United Family currently operates 96 stores
Today we're incredibly excited to announce the brand new dashboard Table view, available to all users. Since our launch 4 years ago, Onfleet dispatchers have used our interactive map and sidebar to dispatch and track tasks and drivers in the field. While this view has powered over 40 million deliveries
Here at Onfleet, we're proud of the last-mile logistics software that we've built. We have the most sophisticated API on the market, utilize our own machine learning algorithms, offer incredibly powerful routing engines and make all of this work in 90+ countries around the world. While we offer all of
We all know the feeling you get when scheduling an appointment with your cable company with only two ridiculous options: between 8am-noon or 1-5pm. That's it, two measly four hour windows that may or may not actually happen. You either have to wake up early to be ready for your
Let's face it, the art of delivering things can be a hustle. Scheduling drivers, answering phone calls, organizing the warehouse, oh no- a call out, calling in payroll, invoicing, fielding another customer phone call... and that's BEFORE lunch. In this article, we're going to show you how to setup automated
What started as a simple idea to build the operating system for last mile delivery has evolved into a profitable business that powers millions of deliveries every month. Khaled Naim, CEO and Co-Founder at Onfleet, reflects on the journey with some key milestones and lessons learned along the way.
With 4/20 fast approaching, we decided to take a look back at how the Super Bowl of cannabis has impacted the industry — specifically the delivery of cannabis — over the past couple of years. If you’re in the industry, we hope this guide will help you prepare for the
The new Onfleet dashboard map has a bunch of performance and usability improvements that greatly enhance the dispatching experience. We listened to our large customers, we listened to our small customers and we let our amazing engineering and design teams go wild! Take a look at some of the key
Today, we’re excited to announce that Onfleet has partnered with Bethesda, Maryland-based Total Wine & More, the largest independent retailer of fine wine in the US. Onfleet’s last-mile delivery software platform will be used by Total Wine & More to offer same-day and scheduled delivery of alcohol and
By default, Onfleet sends SMS based notifications to customers giving them real-time information about the status of their deliveries. This automated text based messaging is incredibly useful when a driver is delivering directly to a consumer. That customer can access a live tracking page and know exactly when their precious
While Onfleet doesn’t currently support tipping through our platform natively, we recently saw a very innovative approach by one of our clients that gives their customers a way to tip their delivery drivers through Venmo. The logistics manager of this company reported a significant increase in tips to their
As 2018 comes to a close, we wanted to take a step back to say… pheew! This has been a whirlwind year for Onfleet. Our platform powered well over 15 million deliveries in 70 countries around the world.
All day we hear integrate this with your CRM, integrate that with your point-of-sale system, integrate us with your life. For non-technical folks (raises hand), sometimes it can be difficult to conceptualize what a software integration actually is and how integrations can make your life easier. This is a basket.
Here at Onfleet, we pride ourselves on being industry thought leaders within the last-mile logistics space. To be honest, we’re pretty obsessed with not only what our innovative customers are doing with delivery, but also what others are doing within such an exciting industry segment. With that said, each
The Onfleet import tool is a powerful way to get a large amount of delivery information into your dashboard with a single, batched (and in our opinion, magical) action. With an organized spreadsheet and a few clicks, dispatchers can import up to 5000 deliveries all at once. Let’s take
Dispatchers of delivery operations of any size can use Onfleet’s powerful web-based dashboard to receive real-time updates as deliveries are occurring throughout the day. Some of the most useful information available within the dashboard include up to the second driver location, delivery status, proof of delivery assets, as well
While a direct API integration is recommended for any large delivery operation, Onfleet’s import feature is one of the most powerful ways to get a large volume of tasks into your dashboard prior to making that investment. With a simple .csv file and a few clicks, dispatchers can import
One of the most difficult aspects of any delivery operation is keeping track of the sheer volume of activity. Who, what, where, when, how and WHY THE HECK does that delivery always seem to give us issues? With the Onfleet Export Feature, admins and dispatchers can access 40+ individual data
Three years ago today we founded Onfleet to address what we saw as a glaring need for modern, delightful, cloud-based local delivery management software. After spending two years at Stanford University building location-based services tools for last-mile delivery, our founding team developed a passion for tackling complex challenges in the
When word started to spread about Amazon’s new initiative to capture photos upon delivery, the Onfleet team smiled. Having introduced some form of photo capture to the Onfleet driver app back in mid-2014, it seemed like Amazon was a little late to the scene (like four years late). Not
There are a lot of delivery management tools out there and let’s face it, finding the software that fits the needs of YOUR business can be downright difficult. Let’s take a quick look at three elements that we hear time and time again are the reasons why our
Uggh... Your beautiful product is ready on time, your driver picks up on time, he arrives at the customer’s location on time and… the customer is unavailable. And so begins one of the hardest aspects of managing a delivery fleet: failure protocol. Does your driver return this package to
Overview Combining Zapier with Onfleet webhooks can be a powerful way to optimize your delivery operations. In this post we’ll give you a basic overview on how to integrate Onfleet with many of your favorite applications through the use of Zapier. The two parts of a Zap A basic
Onfleet leverages machine learning to produce best-in-class real-time predictions for driver arrival and delivery completion time. At peak, we maintain estimates for tens of thousands of deliveries in real-time.OverviewOnfleet is a platform for efficient management of local delivery. We manage deliveries for hundreds of businesses in over sixty countries
Here at Onfleet, delivery logistics makes our wheels turn. We’ve worked diligently this last year to bring you the latest delivery happenings and trends in our weekly newsletter, Delivered (subscribe today by entering your email address below), and we thought it’d be fun to take a look back
As 2017 comes to a close, we wanted to take a moment to highlight a selection of powerful features and platform enhancements we have rolled out to our customers this year. We hope you’ve enjoyed using these features as much as we’ve enjoyed building them, and we look
In early 2016, less than one year after the start of Onfleet, we hit our first huge milestone as a company, 1 million deliveries powered. With sustained growth over the following eight quarters amidst an industry that is constantly changing, consolidating and acquiring to scale, we’re thrilled to report
Here at Onfleet, we eat, sleep, and breathe local delivery logistics. Every day, we think about ways (and write code) to improve our dashboard user experience, APIs, dispatching and optimization algorithms, end customer experience, and of course our driver apps. Logistics is complicated, and there are many parties involved in
Every year, on April 20th, cannabis enthusiasts around the world light up to celebrate their beloved herb. Being based in California, where 4/20 originated several decades ago, and having many cannabis delivery customers and partners on the Onfleet platform, we decided to crunch some numbers and explore how this
Onfleet integrations with ZapierWe are pleased to announce Onfleet’s Zapier integration is officially out of Beta! Zapier is the fastest and easiest way to integrate directly with Onfleet and hundreds of other popular web applications, all without writing a single line of code. Dozens of Onfleet organizations have
Show your love this Valentine’s Day with delightful gifts delivered right to your loved one’s door. Featuring Doughbies, Drizly, Flowers For Dreams, Lady M Confections, Foxtrot, The Sill, Saucey, UrbanStems, and Meadow to help you take Valentine’s Day to the next level. 💝 DoughbiesOn-demand cookie delivery in San
The Guardsmen’s famous holiday tradition gets a little help from Onfleet this ChristmasFor almost 70 years, members of the San Francisco-based non-profit, The Guardsmen, have been donating their time and resources to provide underprivileged youth with something special to celebrate during the holiday season. Composed of civic-minded young professionals
With the nation swept up by the excitement and drama of another election year, it can become easy to overlook the fundamentals that define our country’s citizens — a sense of camaraderie and equality — even as voters gear up to approach the polls in November. With the media tracking candidates’
In today’s world, negative views on the long-controversial application of marijuana for medicinal purposes have finally begun to recede, paving the way for emerging companies to provide cannabis and a wide variety of its derivatives to patients in need. However, pioneering this newly-recognized and increasingly profitable market comes with
When buddies Steven Dyme and Joseph Dickstein first conceived of an on-demand florist startup while still in college, neither dreamed that what started as a summer project for extra cash would evolve into a game-changing model for how flower delivery itself could function. Or how it could represent, as the
According to the American Bar Association, there are over 45,000 laws (or “collateral consequences”) in the United States that restrict the activities of those with criminal pasts. This obviously makes employment opportunities for ex-felons scarce — often requiring re-entrants to settle for low-skill jobs with no flexibility and little hope
If you do a quick Google search, you’ll find that a number of “Delivery as a Service” companies have popped up in recent months, all vying to take over your last-mile delivery operations. Tread cautiously. With promises of enhanced transparency, lower overhead, and the ability to pay as you
When AptDeco launched in 2013, its concept was simple, yet incredibly innovative — connect buyers and sellers of quality home furnishings on an online platform that eliminates the need for participants to meet up face-to-face. In the age of Craigslist, the allure of secondhand shopping without having to interact with faceless
Ever wonder what becomes of all the leftover food generated by restaurants, conferences, grocery stores, and employer-catered lunches each year? Sadly, the vast majority heads straight to the landfill. Despite an abundance of both food and wealth, unequal resource distribution means that one in every four Bay Area residents faces
A fellow Onfleeter and I spent a week in Puerto Vallarta to survey the local On-Demand landscape and, well, sunbathe (mostly sunbathe, but we collected a lot of intel nonetheless). Made soft by San Francisco, the unrivaled mecca of app-driven indulgences, we tempered our expectations in preparation for a precipitous
After powering millions of deliveries — including hundreds of thousands of cannabis deliveries — we’ve found that delivering cannabis is a lot like delivering . . . well, anything else. Okay, so the Fed does still consider it a highly dangerous schedule one drug, and the laws vary widely depending on where you are
Almost as soon as Foxtrot opened its doors for business in 2014, its innovative perspective on gourmet indulgences and basic kitchen necessities proved to be a hit with the Uber generation. What initially attracted Chicago’s bustling young professional crowd was just that fact alone: there were no physical doors
After months of hard work and close cooperation with many of our customers and partners, we’re very excited to announce the release of Onfleet’s advanced Route Optimization engine. Route optimization allows you to quickly create timely, intelligent, and efficient delivery routes. Our algorithm considers your delivery locations, time
Still struggling to find the perfect gift for your significant other, mom, or bestie (#GALentinesday) this Valentine’s Day? You’re in luck! On-Demand darlings Foxtrot, Doughbies, UrbanStems, Saucey, and Meadow have got you covered 💝 FoxtrotPlaying cupid in Chicago with floral bouquets, high-end chocolates, cocktail kits, and unisex watches. Le
Super Bowl 50 was a week-long party for those of us lucky enough to call the City by the Bay home. Tourists from all corners of the country started flocking in early last week, choosing to spend their hard earned money at the biggest event of the year. Denver and
Here at Onfleet we enjoy a unique vantage point into the inner workings of the On-Demand space. After hitting our 1 millionth delivery a few weeks ago, we’ve accumulated quite a bit of data on what it takes to excel at local deliveries in the modern age. While consumers
While 2015 may have been the year of the goat, to many tech pundits, it was the year of the On-Demand startup. With unprecedented investor interest and round the clock launches of “Uber for X” services to get consumers what they want, when they want it, wherever they are, the
With the holiday season upon us, people are traveling home to their families and a lot of us at Onfleet are taking work home with us. The Onfleet team will be visiting their friends and families in Moscow, Hamburg, Dubai, Toronto, New Jersey, and other cities around the world over
User experience is the most valuable piece of product design here at Onfleet. But working in an agile mode, releasing weekly features and improvements while keeping things under control becomes tough. That’s why we needed to establish a set of rules that everyone on the team can understand and
Scrolling through Bonativo’s range of regional produce and specialty foods is akin to spending an afternoon at a farmer’s market. Accompanying each item, from buckwheat bread to rosemary goat cheese, is both a detailed list of ingredients and an actual backstory behind the product and the local people
Whether you’re looking to start a delivery business, in the midst of one, or looking to pivot; it’s a good thing to know the difference between on-demand, scheduled, and subscription deliveries. Each method of delivery has its own pros and cons, especially as they apply to specific industries.
As Halloween nears and the leaves start to change colors, many delivery companies are switching up their offerings to reflect the season. Here are some delivery companies and the fun treats they have in store. Apothecarium (San Francisco) Caramel corn Chocolate dipper Stroop waffle Lollipop Smores BloomThat (Bay Area and
Every startup, including our own, experiences growing pains with communication. While part of your job as a designer is to keep Product, Success and Sales teams on the same page, chances are your Slack #design channel is just you posting screenshots of things already in development. But how do things
The rise of the On-Demand Economy — or more harshly dubbed Shut-in Economy — has effectively eliminated many of yesteryear’s barriers to gratuitous consumption. The running list of food, wares, and services you can magically summon right to your door from the comfort of a smartphone app or Amazon dash button
San Francisco. In this hub of flourishing innovation, many of us have come to expect instant solutions for any chore with the touch of a finger. The companies we have entrusted to clean our houses, bring us dinner, do our laundry, and whisk us around town enlist armies of independent
For many local businesses, acquiring customers is one of the last things they want to think about. People, after all, don’t generally start businesses to generate demand — they do so because they share an innate love or understanding for their product. However, marketing your local business doesn’t have
A SaaS pricing revolution is on the horizon — one driven by a growing number of enterprise customers demanding the right to pay for exactly what they use. Seems fair, right? Pitfalls of Subscription PricingIn the SaaS space, with the average implementation spanning several months and costing the equivalent of 0.
The local delivery space is rapidly changing. To figure more about what’s actually going on, we surveyed over 200 companies ranging from pizza to furniture delivery. What we uncovered reveals some distinct baselines across industries as well as industry-specific ways of doing things. Check out more below. What are
Ever hosted a barbecue only to run out of alcohol? Any way you look at it, it’s an embarrassing situation to be in. Inevitably, someone is running out to the nearest grocery or liquor store to get more. This Labor Day, be prepared with these services up your sleeve
What is Onfleet? Onfleet is a leading delivery management solution that helps businesses around the world assign and track their local deliveries, communicate with their drivers and customers, and rapidly scale their delivery operations. Onfleet’s modern suite of offerings includes a powerful web-based dispatcher and reporting dashboard, intuitive iOS/
Is it a more general method of project management or the process of managing the movement of goods from one place to another? In short, it depends. It depends on who you are and what you’re looking for. If you’re a business in charge of getting results or
The On-Demand Conference took place yesterday in San Francisco. The conference brought together some of the biggest and brightest names in the on-demand economy. What resulted were dynamic talks and insight into the past, present, and future of on-demand. The realities of scale: It’s about making things better: On
After powering hundreds of thousands of deliveries in 26 countries around the world over the past 12 months, we’re thrilled to officially announce the launch of Onfleet! Since starting our beta testing in February 2014, we’ve worked with hundreds of companies delivering everything from groceries and prepared meals