Finding the best medical courier app will set both your company and drivers up for success. We examine the key features and how to choose the best courier delivery management app for pharmaceuticals for your business. We also highlight the top 5 medical courier apps available in the market.
Key Features to Look for in a Medical Courier App
Discover the top 5 features in medical courier apps that will enable you to reach new heights.
Real-Time Tracking
Tracking your drivers provides you with the visibility you need into your operations. It provides you with extra security and simplifies customer support, who will be able to provide customers with information without delays.
Customer notifications
As well as your team being able to see where the drivers are, customers can also receive notifications. When a driver is on the way to drop off their medicines, the customer gets a text message with a link to a map to see where their driver is. If they run into traffic, the customer is informed and is given the new predictive ETA.
Route Optimization
To cut fuel costs, improve efficiency, and speed route optimization is a must. Software equipped with machine learning technology can take all the deliveries that a driver needs to complete and organize them into the most efficient route in just a few minutes.
Proof of delivery
Cut paper work and centralize your proof of delivery by using a delivery management app. Your driver can upload a photo with the recipient’s signature to the app to prove that the parcel was delivered. If needed, the recipient can even sign on their own device to ensure that there’s no contact between the recipient and the driver.
Communication tools
To save customer support time and to simplify communication, it’s important that the driver is able to quickly contact the recipient, and vice versa. It’s also good to look for an app that streamlines customer communication with the dispatcher and call center with a single click.
5 Best Medical Courier Apps in 2024
Onfleet
Onfleet is a medical courier app with experience of the industry and the features to help you get ahead. The Onfleet platform is HIPPA and SOC compliant to ensure that all data is safe. The route optimization tool helps you to get deliveries to your customers faster and more efficiently, saving you up to 45% on fuel costs.
Onfleet also improves your customer experience with predictive ETAs, automated notifications and a map to track their deliveries to increase their visibility and understanding of the delivery process. Onfleet also provides no-contact deliveries, with contactless signatures to protect customers’ wellbeing.
Onboarding for drivers is easy, they get a link to sign up and they’re ready to go!
Finally, Onfleet integrates with all your key systems so that you can manage all medical and pharmaceutical orders smoothly.
GetSwift
GetSwift’s delivery software plans routes for you. It will take your orders coming through order systems, your website, and via the phone and input them into its system to then create the best route possible. It also provides you with an app for your drivers, so they can see their routes and drop-offs clearly. And customers can track them via a live map.
Routific
Routific’s focus is to make route optimization more eco-friendly. They do that by optimizing routes to improve efficiency and reduce fuel consumption. Their platform makes it easy to adjust routes and collect proof of delivery in a centralized app.
Onro
Onro provides a medical courier app to manage pharmaceutical dispatching, assign and optimize routes, and store proof of delivery. They also offer the option of customizing the branding of their software to reflect your colors.
Upper
To improve delivery accuracy, Upper delivery management for pharmacies is a good option. It simplifies your delivery routes, allowing you to pre-schedule deliveries on the most efficient route possible. It also provides automatic notifications for clients and stores proof of delivery once the parcel has been handed over to your customer.
How to Choose the Best Medical Courier App for Your Needs
Just because a courier app works well for your competitor, doesn’t mean that it’ll be the best one for your business. Consider the following four aspects before making your final decision.
Assessing Your Delivery Volume
Considering how much you currently deliver, and how much you expect to grow is important for you to understand how much to invest in your medical courier app. If delivery is going to be your main focus, it makes sense to invest in a robust delivery management app. But if you need to deliver, but it’s not key to your pharmaceutical business, perhaps you choose an app that focuses on cost-benefit.
Evaluating App Reviews and Ratings
Reviews are so useful for you to get other people’s opinions of the courier delivery software that you’re considering. Read through them to see if it’s easy to use, easy to implement, and how good their support is. You can check Capterra, G2, Sourceforge, and TrustRadius.
Take Advantage of Free Trials and Demos
Buying software without a free trial is like buying clothes you can’t return without trying them on. Make sure to do a free trial to see how to use the tool, its ease of use, features, and to understand how it would fit into your day to day. If you like it, then doing a demo can help to answer any questions you might have.
Driver onboarding
Drivers aren’t known for sticking around for a long time, so being able to onboard new drivers quickly and efficiently is a massive benefit.
You should test how drivers can onboard during your free trial, ask about it in the demo, and check what people say in reviews.
Stand Out With The Best Medical Courier App
Choosing the best medical courier app for your business is key to your success. With Onfleet you get route management, analytics, and the only 5-star driver app on the market. Start your free trial here!
