We think a lot about customers at Onfleet. As a leader in last mile delivery management, we don’t just support our customers but our customer’s customers as well! Considering that thousands of companies rely on us to make their delivery easier, that’s over 100 million deliveries worth of customer support experience.
What are customers saying about Onfleet?
“Super helpful!”
Onfleet is super helpful because [it has] everything [I] need to perform my dispatcher job and properly keep an eye on my drivers and the routes they are delivering on each day.
I do not really have anything negative to say at this point about Onfleet because the entire time I have been working as a dispatcher and using Onfleet, the program has been incredibly helpful to me.
Onfleet is able to fully display to my coworker and I what our drivers are doing at all times during their routes. We can see full analytics of each route and then can easily process their pay for that day, and it's just very helpful in that matter.
– India A., Dispatcher Specialist
"Great way to route deliveries for our clients"
Easy to use, and our delivery drivers really appreciate the easy access to maps when they are delivering. Onfleet support has been great!
It allows us to easily route and optimize routes for our drivers. Makes it very simple for our drivers to have access to all the information they need to find clients' homes.
– Dave H., Operations Director
"Onfleet is the bread and butter to streamlining your drivers with accurate and timely deliveries."
Being able to track and see live updates on where my drivers are at and can make changes as needed on the fly.
[I] know where my drivers are at in their routes and can foresee any delays or know if I can add more deliveries based on location and time frames.
– Brian G., Fabrication Coordinator
"Accurate and Easy"
Accurate arrival times, excellent for making a route for you, it takes the guesswork out of where your drivers need to go with the auto-assign feature. Love that we can include notes as well.
Honestly, it’s the best routing service I've ever used.
"Intuitive, snappy, and flexible."
Onfleet gives a ton of control to both the driver and the dispatcher. There is a large degree of freedom when it comes to assigning and completing tasks, creating different driver teams, and allowing drivers to contact recipients.
Onfleet helps us to manage our small driver fleet but a large number of tasks.
What about the Driver app?
Onfleet has the top-rated driver app available on iOS and Android. We offer a seamless experience between the platform and driver apps, ensuring every driver and every delivery is smooth.
Added features like choosing your preferred navigation app (Google Maps, Apple Maps, Waze, among others) set our driver app above the rest.
Let’s hear how the drivers feel about the app these last few months:
We’re glad Onfleet plays a positive part in your day. Happy drivers help make happy customers!
Thrilled to hear it, you go-getter you!
A common sentiment that never gets old.
That would be a fascinating challenge, wouldn’t it?
We’re always grateful for constructive feedback that goes above and beyond, and this driver didn’t disappoint. We appreciate the praise and are always continuing to improve.
Thank you to these drivers and the many others who take the time to review us on the App Store and Google Play Store - we appreciate your feedback!
Our latest customer stories
We’ve been fortunate to share more unique stories and use cases from Onfleet customers over the past few months. In case you missed them, here are some of our favorites:
Goodwill Industries of Alberta
“I don’t know how we would do [our work] without Onfleet. Honestly, there are just too many addresses to try to manually organize without some sort of software assistance.” – Lukas Adomonis, Program Manager at Goodwill Industries of Alberta
Jackson Balling
Farm to People
“Onfleet’s [platform] allowed us to grow as we have, especially over the course of the pandemic, very rapidly, and has helped our business scale in a way that other platforms may not have been able to” – Shelby Taylor, Director of Data and Technology at Farm to People
Jackson Balling
bud.com
Bud.com, an online cannabis store locator and weed delivery service finder, shared an update about its experience with Onfleet’s Offset program. “To date, bud.com has contributed to the removal of 50 tons of carbon from the atmosphere through Onfleet Offset with Pechama. We can be proud of this, grateful for a turnkey option, and inspired to do more.” – Justin Hall, CTO at bud.com
Onfleet’s latest recognition from G2, GetApp, & Sourceforge
By now, it should come as no surprise that customer satisfaction is crucial for our team. In addition to hearing from customers through reviews, case studies, or webinars, we’re consistently recognized as a category leader on top peer-to-peer websites like G2, GetApp, and SourceForge.
It’s been a thrill to add more honors over the past few months, including:
Winter 2023 G2 Badge Holder
Onfleet earned 14 badges for product performance relative to our competitors for G2’s Winter 2023 cycle!
Route Planning
- Fastest Implementation – shortest go-live time in the category
- Most Implementable – highest Implementation rating in the category
- Momentum Leader – ranked in the top 25% of the category's products
- Leader – rated highly by G2 users and have substantial Satisfaction and Market Presence scores
Fleet Tracking
- Fastest Implementation – shortest go-live time in the category
- Most Implementable – highest Implementation rating in the category
- Easiest Setup – earned the highest Ease of Setup rating in the category
Small-Business Route Planning
- Fastest Implementation – shortest go-live time in the category
- Most Implementable – highest Implementation rating in the category
- Leader – rated highly by G2 users and have substantial Satisfaction and Market Presence scores
Small-Business Fleet Management
- Easiest Setup – earned the highest Ease of Setup rating in the category
- High Performer – earned high customer satisfaction scores and low Market Presence scores compared to the rest of the category
Fleet Management
- High Performer – earned high customer satisfaction scores and low Market Presence scores compared to the rest of the category
Last Mile Delivery
- Leader – rated highly by G2 users and have substantial Satisfaction and Market Presence scores
2022 / Winter 2023 SourceForge Top Performer
Onfleet was once again named a category Top Performer by SourceForge!
This distinction is awarded to select products that have recently attained significant praise from user reviews on SourceForge. Specifically, products can only qualify with enough high user ratings to guarantee placement in the top 10% of favorably reviewed products.
2022 GetApp Category Leader
Lastly, Onfleet was awarded the Category Leader badge as one of 2022’s top-rated software options in 5 categories!
- Route Planning
- Delivery Management
- Fleet Management
- Transportation Dispatch
- Courier
As always, we’re grateful to be recognized and adored by our customers. It’s satisfying to see that the effort our team puts into the Onfleet platform have a positive impact. Our work is never done, so follow our blog and social channels for the latest news and product updates!
Don't take our word for it; our reviews and awards speak for themselves. See how Onfleet can transform your business and which features set us apart from the competition!