We're fortunate to have 1000s of fantastic customers who turn to Onfleet for delightfully efficient last mile delivery. Each business has their own stories and experiences, which help improve our product and empower our team.
What are customers saying about Onfleet?
1 – "I would recommend Onfleet. I am working with it seemlessly."
We can easily get response from the API'S. We can easily get the driver's response, tracking URL, notes, completion details, recipient details, driver name, driver vehicle details, and ETA, etc.
There is nothing that I dislike. Everything is smooth. Support team is also wonderful. If we get any issue then we get easy access with them via email.
Whenever I am ordering , driver is assigned and we get complete ETA from it also getting complete profile of driver. We don't need to call client that we need to know about the status of order just get response over here. Tracking link is also there that helps us.
– Manisha S., NodeJS Developer
2 – "A nifty but truly effective tool"
I can see at a glance where all of my drivers are and am able to easily allocate deliveries to them.
It's a great way to organise my drivers. I can see at a glance where they are, who is available and I can allocate orders to them as they "Zap" into OnFleet.
3 – "Easy order tracking with Onfleet"
It's pretty easy to navigate Onfleet and you can locate orders reasonably quickly.
I haven't experienced any dislikes about Onfleet yet, it gets the job done for our business needs.
Onfleet allows us to track the progression of our local orders on delivery days. It also is a source for delivery info when troubleshooting delivery issues.
– Small Consumer Service Business Owner
4 – "Best delivering software"
Onfleet is one of the best software I have used to track the driver and deliver the products to the users. In this, we can manage the driver details and hierarchy under which the driver falls and auto-assign the order to them based on the region for which they are entered. In the custom development, we can also manage the order after checking which driver is busy and which is available.
Using onfleet, I can solve the issue of not knowing the current location of my driver. What all orders are being assigned to the driver, and what is the status of all the order.
Order memo notes are really helpful for me and the driver as well, giving more clarity about the order in a detailed manner. Driver information including - driver name, image, car details. Everything is added on the onfleet which is helpful for the users as well to know more about the driver.
The best part is using this - we get the exact ETA of the driver for delivering the order to the exact minute and seconds. That is helpful for every business.
– Rishi P., Software Developer
What about the Driver app?
Onfleet has the top-rated driver app available on iOS and Android. We offer a seamless experience between the platform and driver apps, ensuring every driver and every delivery is smooth.
Added features like choosing your preferred navigation app (Google Maps, Apple Maps, Waze, among others) set our driver app above the rest.
Let’s hear how the drivers feel about the app these last few months:
Thank you for your high praise!
Drivers deserve an easy delivery app experience, so reviews like yours let us know we’re doing something right!
We’re thrilled you enjoy it so much!
That’s our goal!
Our Driver apps are made better by feedback and experiences from users like you!
As always, a huge thank you to every driver who takes the time to share their thoughts on the App Store and Google Play Store!
Our latest customer stories
We’ve been fortunate to share more unique stories and use cases from Onfleet customers over the past few months. In case you missed them, here are some of our favorites:
Jackson Balling
“It’s been really helpful for us using Onfleet and the automated texts messaging feature. When the driver goes online, the customer gets a text message with ETA on delivery. Customers really appreciate that.” – Joseph Evangelista, Director of Retail Logistics at EQ3
Jackson Balling
“We were just so grateful when you launched Onfleet Offset because we had formed as a benefit company with the intention of measuring our supply chain and trying to be ecologically neutral. The driven mile is a very easy, measurable metric for dispensaries working through bud.com, so let's get our miles counted and pay the earth.” – Justin Hall, Chief Technology Officer at bud.com
Jackson Balling
“We need to do our routing on Onfleet before we can really do anything else. It allows us to plan out what we need to get done every day. Our cadence of order picking and production planning all integrates with our Onfleet routing process.” – Malloreigh Hamilton, Senior Manager of Strategy and Operations at Fresh Prep
Onfleet’s latest recognition from G2, GetApp, & Sourceforge
By now, it should come as no surprise that customer satisfaction is crucial for our team. In addition to hearing from customers through reviews, case studies, or webinars, we’re consistently recognized as a category leader on top peer-to-peer websites like G2, GetApp, and SourceForge.
It’s been a thrill to add more honors over the past few months, including:
Spring 2023 G2 Badge Holder
Onfleet earned 30 badges for product performance relative to our competitors for G2’s Spring 2023 cycle – with 16 new badges (in bold)!
Route Planning
- Most Implementable – highest Implementation rating in the category
- Fastest Implementation – shortest go-live time in the category
- Best Usability – highest Usability rating in the category
- Best Results – highest overall Results rating in the category
- Momentum Leader – ranked in the top 25% of the category's products
- Leader – rated highly by G2 users and have substantial Satisfaction and Market Presence scores
Small-Business Route Planning
- Most Implementable – highest Implementation rating in the category
- Best Usability – highest Usability rating in the category
- Leader – rated highly by G2 users and have substantial Satisfaction and Market Presence scores
Mid-Market Route Planning
- High Performer – earned high customer satisfaction scores and low Market Presence scores compared to the rest of the category
Fleet Management
- Easiest Setup – earned the highest Ease of Setup rating in the category
- Leader – rated highly by G2 users and have substantial Satisfaction and Market Presence scores
Small-Business Fleet Management
- Easiest Setup – earned the highest Ease of Setup rating in the category
- High Performer – earned high customer satisfaction scores and low Market Presence scores compared to the rest of the category
Mid-Market Fleet Management
- High Performer – earned high customer satisfaction scores and low Market Presence scores compared to the rest of the category
Fleet Tracking
- Easiest to Use – highest Ease of Use rating in the category
- Fastest Implementation – shortest go-live time in the category
- Most Implementable – highest Implementation rating in the category
- Easiest Setup – highest Ease of Setup rating in the category
- Highest User Adoption – highest User Adoption rating in the category
- Best Relationship – highest Relationship rating in the category
- Best Results – highest overall Results rating in the category
- Best Usability – highest Usability rating in the category
- High Performer – earned high customer satisfaction scores and low Market Presence scores compared to the rest of the category
Last Mile Delivery
- Leader – rated highly by G2 users and have substantial Satisfaction and Market Presence scores
- Most Implementable – highest Implementation rating in the category
- Easiest Setup – highest Ease of Setup rating in the category
- Highest User Adoption – highest User Adoption rating in the category
- Best Usability – highest Usability rating in the category
Grocery Delivery
- High Performer – earned high customer satisfaction scores and low Market Presence scores compared to the rest of the category
Spring 2023 SourceForge Top Performer
Onfleet was once again named a category Top Performer by SourceForge!
This distinction is awarded to select products that have recently attained significant praise from user reviews on SourceForge. Specifically, products can only qualify with enough high user ratings to guarantee placement in the top 10% of favorably reviewed products.
Capterra’s Pricing Value Report
Wrapping things up, Onfleet was featured as one of the top fleet management softwares by Capterra’s recent Pricing Value Report!
Our work is never done, so be sure to follow our blog and social channels for the latest news and product updates!
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