Recognition is always meaningful. It carries even more weight when it comes from an organization known for evaluating innovation, market leadership, and customer impact across an entire industry.
Today, we're proud to share that Onfleet has been named the 2026 North American Company of the Year in Smart Logistics by Frost & Sullivan. This recognition reflects our commitment to helping businesses simplify one of the most complex parts of the supply chain: last mile delivery.
What this recognition means
Frost & Sullivan's Company of the Year recognition is its highest honor. Each year, analysts conduct an independent evaluation of companies across the market, assessing both visionary innovation and customer impact. Organizations are measured on criteria that include product innovation, implementation excellence, customer experience, brand strength, and long term business performance.
For us, this recognition is especially meaningful because it reflects the work we do alongside our customers every day.
Helping businesses master the last mile
Since 2015, Onfleet has helped organizations deliver millions of orders more efficiently through an AI powered last mile delivery management platform. Today, more than 400 million deliveries have been completed using Onfleet. The platform supports businesses across pharmacy, food delivery, autoparts, retail, and other industries where delivery execution directly impacts the customer experience.
For readers who may be new to Onfleet, our platform gives delivery teams everything they need to manage operations in one place. Whether businesses rely on their own drivers, third party delivery partners, or a combination of both, Onfleet helps orchestrate every delivery through a single platform. Instead of stitching together disconnected tools, businesses gain the visibility and control they need to deliver efficiently at any scale.
With Onfleet, businesses can:
- Gain end-to-end delivery visibility with real-time tracking, proof of delivery, and operational insights across every delivery.
- Deliver a premium customer experience through proactive updates, accurate ETAs, and transparent communication.
- Automate routing and dispatch with AI-powered intelligence that adapts to changing delivery conditions.
- Tap into Onfleet's pre-vetted courier network to expand delivery capacity while dispatching and tracking every third-party delivery from the same platform as your own fleet.
Innovation built around real world delivery
One theme appears throughout Frost & Sullivan's analysis: our focus on execution.
Great delivery software starts in the field. It comes from understanding what dispatchers, drivers, operations managers, and customers experience every day.
That philosophy shapes how we build Onfleet. Our product teams regularly work alongside drivers in the field, observe delivery workflows firsthand, and use customer feedback to guide product development. The result is a platform that evolves around practical operational needs rather than assumptions.
Today, AI plays an increasingly important role in that innovation. We continue to apply AI where it delivers the greatest operational impact, helping customers reduce manual work, and make smarter decisions throughout the delivery lifecycle.Some recent examples include:
- AI-powered route optimization, which helps businesses reduce unnecessary miles and fuel costs by creating smarter routes based on delivery windows, historical traffic patterns, and real-time operating conditions. "It should not take seven, eight, nine, 10 hours to try to route 500 orders. That is insane. In Onfleet, I was able to do it in less than an hour." Robin, Delivery Manager, Inspire Go
- Intelligent dispatch automation, which automatically assigns deliveries to the right driver or route in real time. This helps teams respond faster, reduce manual work, and keep deliveries running smoothly as demand changes.
AI continues to shape how we build Onfleet, and we're just getting started. Read our latest product update to see the newest capabilities we're bringing to delivery teams.
Customer success has always been the goal
Technology matters because of what it enables.
Our customers trust Onfleet to power mission critical delivery operations where reliability, visibility, and execution make all the difference. Our goal has always been the same: help customers deliver exceptional experiences while running more efficient operations.
Frost & Sullivan highlighted not only our technology, but also our customer onboarding, support model, long term partnerships, and commitment to helping organizations scale successfully as their delivery operations evolve.
That customer-first approach is reflected in the results our customers achieve. In its evaluation, Frost & Sullivan highlighted organizations like Logiscal, which doubled its delivery volume in five months, and Dulux Decorator Centre, which reduced delivery inquiry calls by 80% after improving delivery visibility with Onfleet.
"The operators running mission-critical last-mile delivery, from regulated pharmacy and medical logistics to time-sensitive B2B and direct-to-consumer fulfillment, don't get to choose between a private fleet and a courier network. They run both, and they need a platform built for that reality from the ground up. That's what Onfleet has spent a decade doing, and it's the work this recognition reflects.” -Andrew Travis, CEO of Onfleet
Looking ahead
Being named Frost & Sullivan's 2026 Company of the Year is an incredible milestone. It reflects the direction the last mile industry is heading.
As Gartner notes, improving customer experience through expanded delivery options is the top logistics priority for the next five years. Meeting those expectations will require businesses to coordinate increasingly complex delivery networks.
We're proud that Frost & Sullivan recognized Onfleet's role in helping businesses meet those challenges. We'll continue building technology that helps our customers solve today's challenges while preparing for tomorrow's opportunities.
To our customers, partners, and the entire Onfleet community: thank you for being part of this journey. We're excited for what's next.
For a deeper look at Frost & Sullivan's evaluation and the official announcement, read our press release.