Improve Your Delivery Experience with Onfleet's Predictive ETA
2 min read

In our commitment to continuously enhance the Onfleet experience for our users, we are thrilled to introduce a game-changing addition to our features – Predictive ETA. This innovation leverages advanced machine learning to provide superior delivery predictions, offering a significant upgrade from our existing ETAs. Let's explore how this cutting-edge feature aims to redefine your customer's delivery experience.

Better Predictions, Global Coverage:

Our Predictive ETA feature is not just an improvement, it's a revolution. With a robust AI model, we've achieved better global coverage and higher-quality predictions. Trained on a substantial dataset of nearly 100 million deliveries worldwide, this AI-driven enhancement ensures that your delivery estimates are more accurate and reliable than ever before.

“Onfleet's predictive models run in real-time as your deliveries happen which allows you to stay on top of your operations throughout the day and to avoid late deliveries before they become unavoidable,” says David Vetrano, Co-founder and Chief Scientist at Onfleet.

Extended Notification Window:

What sets Predicted ETA notifications apart? Unlike standard ETAs that notify customers just 30 minutes in advance, or when the task begins, Predictive ETA allows you to send notifications much earlier. This means you can keep your customers informed well in advance, contributing to a smoother and more transparent delivery process.

ETA Notification Set up

Effortless Setup:

Setting up Predicted ETA notifications is a breeze. Our recommended message format keeps the notifications simple, considering they are sent far in advance. By keeping the message concise and linking directly to the tracking page, you strike the perfect balance between anticipation and information.

Recommended message format (Left) and Customer’s view of tracking page (Right)

The Predictive ETA is available to our Scale and up users. To showcase our confidence in this feature, we're offering a free 14-day trial. This allows you to explore the benefits firsthand and witness the transformative impact on your delivery operations.

At Onfleet, we understand that the delivery experience is a crucial touchpoint between businesses and their customers. With the introduction of the Predictive ETA feature, we aim to not just meet expectations; but to exceed them.

Elevate your delivery game, provide better communication, and ensure customer satisfaction with Onfleet's Predictive ETA. Try it today and be a part of the future of efficient and customer-centric deliveries.