Pharmacy Courier Risk Assessment

Evaluate your external courier partners across 4 risk domains. Results update as you answer — no submission needed.

0 of 10 answered
1
Compliance & Chain of Custody
How do your external couriers capture proof of delivery for medications?
How do you enforce ID verification and no-leave-at-door rules with external couriers?
If a compliance audit required full chain-of-custody records for the last 90 days, how quickly could you produce them?
2
Real-time Visibility & Operational Control
Once a courier picks up a medication order, how much live visibility do you have?
When a courier fails or abandons a delivery, how quickly are you notified?
Can you dynamically reassign a delivery mid-route between internal drivers and external couriers?
3
Patient Experience & Brand Protection
What do patients receive when an external courier is delivering their medication?
How consistent is the experience (professionalism, discretion, timing) between your internal drivers and external couriers?
4
Cost Transparency & Labor Volatility
How much dispatcher time does your team spend each week managing or troubleshooting external couriers?
When volume spikes unexpectedly (sick call-outs, urgent same-day orders), how do you scale courier capacity?
Overall Risk Score
Answer to see your health score
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Answer the questions on the left to score your courier network across compliance, visibility, patient experience, and cost control.
By Domain
Compliance & Chain of Custody —
Visibility & Operational Control —
Patient Experience & Brand —
Cost Transparency & Labor —
Gaps Identified
Gaps appear here as you answer

See How Onfleet Closes These Gaps for Pharmacies

How pharmacy operations teams use Onfleet to close compliance gaps, regain visibility over couriers, and deliver a consistent patient experience — with real examples.

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Onfleet helps pharmacy shippers manage internal fleets and external courier partners in one platform, while giving them access to a vetted network of medical couriers to scale delivery capacity without losing visibility, traceability, or control.